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Terms and condition

Terms and condition

Medius Medical support Private Limited, on behalf of itself and its affiliates/group companies under the brand “Medius” (“Medius”), is the author and publisher of the internet resource www.Medius.in and the mobile application ‘Medius’ (together, “ website or app”).

1.NATURE AND APPLICABILITY OF TERMS

Please carefully go through these terms and conditions (“Terms”) and the privacy policy available at https://www.medius.in/privacy (“Privacy Policy”) before you decide to access the  website or app or avail the services made available on the  website or app by Medius. These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and Medius in connection with your visit to the  website or app and your use of the Services (as defined below).

The Agreement applies to you whether you are –

  • A medical practitioner or health care provider (whether an individual professional or an organization) or similar institution wishing to be listed, or already listed, on the website or app, including designated, authorized associates of such practitioners or institutions (“Practitioner(s)”, “you” or “User”); or
  • A patient, his/her representatives or affiliates, searching for Practitioners through the website or app (“End-User”, “you” or “User”); or
  • Otherwise a user of the website or app (“you” or “User”).

This Agreement applies to those services made available by Medius on the App or  website or app, which are offered free of charge to the Users (“Services”), including the following:

  • For Practitioners: Listing of Practitioners and their profiles and contact details, to be made available to the other Users and visitors to the website or app;
  • For other Users: Facility to (i) create and maintain ‘Health Accounts’, (ii) search for Practitioners by name, specialty, and geographical area, or any other criteria that may be developed and made available by Medius, and (iii) to make appointments with Practitioners.

The Services may change from time to time, at the sole discretion of Medius, and the Agreement will apply to your visit to and your use of the App or  website or app to avail the Service, as well as to all information provided by you on the  website or app at any given point in time.

This Agreement defines the terms and conditions under which you are allowed to use the  website or app and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at support@medius.in.

By downloading or accessing the  website or app to use the Services, you irrevocably accept all the conditions stipulated in this Agreement, the Subscription Terms of Service and Privacy Policy, as available on the  website or app, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the  website or app to avail the Services. By availing any Service, you signify your acceptance of the terms of this Agreement.

  • We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing You should read the Agreement at regular intervals. Your use of the website or app following any such modification constitutes your agreement to follow and be bound by the Agreement so modified.
     You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the  website or app or avail any Services.
     Your access to use of the  website or app and the Services will be solely at the discretion of Medius.
     The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:
    • the Indian Contract Act, 1872,
    • the (Indian) Information Technology Act, 2000, and
    • the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”).

2.CONDITIONS OF USE

You must be 18 years of age or older to register, use the Services, or visit or use the  website or app in any manner. By registering, visiting and using the  website or app or accepting this Agreement, you represent and warrant to Medius that you are 18 years of age or older, and that you have the right, authority and capacity to use the  website or app and the Services available through the  website or app, and agree to and abide by this Agreement.

3.TERMS OF USE APPLICABLE TO ALL USERS OTHER THAN PRACTITIONERS

The terms in this Clause 3 are applicable only to Users other than Practitioners.

3.1END-USER ACCOUNT AND DATA PRIVACY

3.1.1 The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are reproduced in the Privacy Policy.

3.1.2 Medius may by its Services, collect information relating to the devices through which you access the  website or app, and anonymous data of your usage. The collected information will be used only for improving the quality of Medius’s services and to build new services.

3.1.3 The  website or app allows Medius to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice.

3.1.4 The Privacy Policy sets out, inter-alia:

The type of information collected from Users, including sensitive personal data or information;

The purpose, means and modes of usage of such information;

How and to whom Medius will disclose such information; and,

Other information mandated by the SPI Rules.

3.1.5 The User is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of, inter-alia:
the fact that certain information is being collected;
the purpose for which the information is being collected;
the intended recipients of the information;
the nature of collection and retention of the information; and
the name and address of the agency that is collecting the information and the agency that will retain the information; and
the various rights available to such Users in respect of such information.

3.1.6 Medius shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Medius or to any other person acting on behalf of Medius.

3.1.7 The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the  website or app. The User shall be responsible for all usage of the User’s account and password, whether or not authorised by the User. The User shall immediately notify Medius of any actual or suspected unauthorised use of the User’s account or password. Although Medius will not be liable for your losses caused by any unauthorised use of your account, you may be liable for the losses of Medius or such other parties as the case may be, due to any unauthorised use of your account.

3.1.8 If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Medius has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Medius has the right to discontinue the Services to the User at its sole discretion.

3.1.9 Medius may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

3.2RELEVANCE ALGORITHM Medius’s relevance algorithm for the Practitioners is a fully automated system that lists the Practitioners, their profile and information regarding their Practice on its  website or app. These listings of Practitioners do not represent any fixed objective ranking or endorsement by Medius. Medius will not be liable for any change in the relevance of the Practitioners on search results, which may take place from time to time. The listing of Practitioners will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback. Such factors may change from time to time, in order to improve the listing algorithm. Medius in no event will be held responsible for the accuracy and the relevancy of the listing order of the Practitioners on the  website or app.

3.3LISTING CONTENT AND DISSEMINATING INFORMATION

3.3.1Medius collects, directly or indirectly, and displays on the  website or app, relevant information regarding the profile and practice of the Practitioners listed on the  website or app, such as their specialization, qualification, fees, location, visiting hours, and similar details. Medius takes reasonable efforts to ensure that such information is updated at frequent intervals. Although Medius screens and vets the information and photos submitted by the Practitioners, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.

3.3.2The Services provided by Medius or any of its licensors or service providers are provided on an “as is” and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Medius does not provide or make any representation, warranty or guarantee, express or implied about the  website or app or the Services. Medius does not guarantee the accuracy or completeness of any content or information provided by Users on the  website or app. To the fullest extent permitted by law, Medius disclaims all liability arising out of the User’s use or reliance upon the  website or app, the Services, representations and warranties made by other Users, the content or information provided by the Users on the  website or app, or any opinion or suggestion given or expressed by Medius or any User in relation to any User or services provided by such User.

3.3.3The  website or app may be linked to the  website or app of third parties, affiliates and business partners. Medius has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our  website or app. Inclusion of any link on the  website or app does not imply that Medius endorses the linked site. User may use the links and these services at User’s own risk.

3.3.4Medius assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the  website or app or the downloading of any material, data, text, images, video content, or audio content from the  website or app. If a User is dissatisfied with the  website or app, User’s sole remedy is to discontinue using the  website or app.

3.3.5If Medius determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, Medius reserves the right to immediately suspend your access to the  website or app or any of your accounts with Medius and makes such declaration on the  website or app alongside your name/your clinic’s name as determined by Medius for the protection of its business and in the interests of Users. You shall be liable to indemnify Medius for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Medius or its Users.

3.3.6The information published under the head of “Industry wide city-wise Pricing Graph” is derived from a benchmarking group that is determined to be relevant by Medius in the relevant city. Medius has published this information for guidance purpose and does not have the ability to ascertain accuracy of the data based on which the information has been published and nor does it have any duty to disclose to anyone the source of the underlying data sets based on which this information has been published. Medius is not liable in any manner for any consequence whatsoever arising out of any use of the information published here.

3.4BOOK APPOINTMENT AND CALL FACILITY Medius enables Users to connect with Practitioners through two methods: a) Book facility that allows Users book an appointment through the  website or app; b) Value added telephonic services which connect Users directly to the Practitioner’s number provided on the  website or app.

 3.4.1Medius will ensure Users are provided confirmed appointment on the Book facility. However, Medius has no liability if such an appointment is later cancelled by the Practitioner, or the same Practitioner is not available for appointment. Provided.

 3.4.2If a User has utilized the telephonic services, Medius reserves the right to share the information provided by the User with the Practitioner and store such information and/or conversation of the User with the Practitioner, in accordance with our Privacy Policy.

3.4.3The results of any search Users perform on the  website or app for Practitioners should not be construed as an endorsement by Medius of any such particular Practitioner. If the User decides to engage with a Practitioner to seek medical services, the User shall be doing so at his/her own risk.

3.4.4 Without prejudice to the generality of the above, Medius is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any interactions between User and the Practitioner. User understands and agrees that Medius will not be liable for:

User interactions and associated issues User has with the Practitioner;

the ability or intent of the Practitioner(s) or the lack of it, in fulfilling their obligations towards Users;

any wrong medication or quality of treatment being given by the Practitioner(s), or any medical negligence on part of the Practitioner(s);

inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of the Practitioner to provide agreed Services;

any misconduct or inappropriate behaviour by the Practitioner or the Practitioner’s staff;

vi    Medius is not responsible for any cancellation or no show by the Practitioner or rescheduling of booked appointment or any variation in the fees charged.

3.4.5Users are allowed to provide feedback about their experiences with the Practitioner, however, the User shall ensure that, the same is provided in accordance with applicable law. User however understands that, Medius shall not be obliged to act in such manner as may be required to give effect to the content of Users feedback, such as suggestions for delisting of a particular Practitioner from the  website or app.

3.4.6In case of a ‘Patient-No-Show (P.N.S)’ (defined below), where the User does not show-up at the concerned Practitioner’s clinic:

Where the User has booked a paid appointment and is unable to visit the Practitioner, due to such genuine reasons of sickness etc. at the sole discretion of Medius, pursuant to conducting of investigation, the User shall be provided with a refund of such payment made by User, at the time of booking. However, where cancellation charges have been levied, you would not be entitled to complete refund.

Medius reserves the right to make the final decision in case of a conflict.

3.4.7Cancellation and Refund Policy

In the event that, the Practitioner with whom User has booked a paid appointment via the  website or app, has not been able to meet the User, User will need to write to us at support@Medius.in within five (5) days from the occurrence of such event; in which case, the entire consultation amount as mentioned on the  website or app will be refunded to the User within the next five (5) to six (6) business days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Practitioner, without cancelling the appointment beforehand, the amount will not be refunded, and treated as under Clause 3.4.6. However, where cancellation charges have been levied (as charged by the Practitioner/Practice), you would not be entitled to complete refund even if you have cancelled beforehand.

Users will not be entitled for any refunds in cases where, the Practitioner is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the medical services from the said Practitioner.

3.5NO DOCTOR-PATIENT RELATIONSHIP; NOT FOR EMERGENCY USE

3.5.1Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the  website or app (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Medius and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.

3.5.2It is hereby expressly clarified that, the Information that you obtain or receive from Medius, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the  website or app is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the  website or app. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.

3.5.3The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or a another person’s behalf), please contact an ambulance service or hospital directly.

  1. TERMS OF USE PRACTITIONERS

The terms in this Clause 4 are applicable only to Practitioners.

4.1 LISTING POLICY

4.1.1Medius, directly and indirectly, collects information regarding the Practitioners’ profiles, contact details, and practice. Medius reserves the right to take down any Practitioner’s profile as well as the right to display the profile of the Practitioners, with or without notice to the concerned Practitioner. This information is collected for the purpose of facilitating interaction with the End-Users and other Users. If any information displayed on the  website or app in connection with you and your profile is found to be incorrect, you are required to inform Medius immediately to enable Medius to make the necessary amendments.

4.1.2Medius shall not be liable and responsible for the ranking of the Practitioners on external websites and search engines

4.1.3Medius shall not be responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the Users as a result of any disclosures or publications made by Medius, where the User has expressly or implicitly consented to the making of disclosures or publications by Medius. If the User had revoked such consent under the terms of the Privacy Policy, then Medius shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any disclosures made by Medius prior to its actual receipt of such revocation.

4.1.4Medius reserves the right to moderate the suggestions made by the Practitioners through feedback and the right to remove any abusive or inappropriate or promotional content added on the  website or app. However, Medius shall not be liable if any inactive, inaccurate, fraudulent, or non- existent profiles of Practitioners are added to the  website or app.

4.1.7You as a Practitioner hereby represent and warrant that you will use the Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and Medius accepts no liability for the same.

4.2PROFILE OWNERSHIP AND EDITING RIGHTS Medius ensures easy access to the Practitioners by providing a tool to update your profile information. Medius reserves the right of ownership of all the Practitioner’s profile and photographs and to moderate the changes or updates requested by Practitioners. However, Medius takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using Medius’s services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, Medius may modify or delete parts of your profile information at its sole discretion with or without notice to you.

4.3REVIEWS AND FEEDBACK DISPLAY RIGHTS OF Medius

4.3.1All Critical Content is content created by the Users of www.Medius.in (“ website or app”) and the clients of Medius customers and Practitioners, including the End-Users. As a platform, Medius does not take responsibility for Critical Content and its role with respect to Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. The role of Medius and other legal rights and obligations relating to the Critical Content are further detailed in Clauses 3.9 and 5 of these Terms. Medius’s Feedback Collection and Fraud Detection Policy, is annexed as the Schedule hereto, and remains subject always to these Terms.

4.3.2Medius reserves the right to collect feedback and Critical Content for all the Practitioners, Clinics and Healthcare Providers listed on the  website or app.

4.3.3Medius shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all Critical Content from any Service, except as required by applicable law.

4.3.4You understand that by using the Services you may be exposed to Critical Content or other content that you may find offensive or objectionable. Medius shall not be liable for any effect on Practitioner’s business due to Critical Content of a negative nature. In these respects, you may use the Service at your own risk. Medius however, as an ‘intermediary, takes steps as required to comply with applicable law as regards the publication of Critical Content. The legal rights and obligations with respect to Critical Content and any other information sought to be published by Users are further detailed in Clauses 3.9 and 5 of these Terms.

4.3.5Medius will take down information under standards consistent with applicable law, and shall in no circumstances be liable or responsible for Critical Content, which has been created by the Users. The principles set out in relation to third party content in the terms of Service for the  website or app shall be applicable mutatis mutandis in relation to Critical Content posted on the  website or app.

4.3.6If Medius determines that you have provided inaccurate information or enabled fraudulent feedback, Medius reserves the right to immediately suspend any of your accounts with Medius and makes such declaration on the  website or app alongside your name/your clinics name as determined by Medius for the protection of its business and in the interests of Users.

4.4RELEVANCE ALGORITHM Medius has designed the relevance algorithm in the best interest of the End-User and may adjust the relevance algorithm from time to time to improve the quality of the results given to the patients. It is a pure merit driven, proprietary algorithm which cannot be altered for specific Practitioners. Medius shall not be liable for any effect on the Practitioner’s business interests due to the change in the Relevance Algorithm.

4.5INDEPENDENT SERVICES Your use of each Service confers upon you only the rights and obligations relating to such Service, and not to any other service that may be provided by Medius.

4.8 BOOK APPOINTMENT AND CALL FACILITY

4.8.1As a valuable partner on our platform we want to ensure that the Practitioners experience on the Medius booking platform is beneficial to both, Practitioners and their Users.

4.8.2Practitioner understands that, Medius shall not be liable, under any event, for any comments or feedback given by any of the Users in relation to the Services provided by Practitioner. The option of publishing or modifying or moderating or masking (where required by law or norm etc.) the feedback provided by Users shall be solely at the discretion of Medius.

4.9 PRACTITIONER UNDERTAKING The Practitioner is and shall be duly registered, licensed and qualified to practice medicine/ provide health care, wellness services, as per applicable laws/regulations/guidelines set out by competent authorities and the Practitioner shall not be part of any arrangement which will prohibit him/her from practicing medicine within the territory of India. The Practitioner shall at all times ensure that all the applicable laws that govern the Practitioner shall be followed and utmost care shall be taken in terms of the consultation/ services being rendered.

4.10 USAGE IN PROMOTIONAL & MARKETING MATERIALS In recognition of the various offerings and services provided by Medius to Practitioner, Practitioner shall (subject to its reasonable right to review and approve): (a) allow Medius to include a brief description of the services provided to Practitioner in Medius’s marketing, promotional and advertising materials; (b) allow Medius to make reference to Practitioner in case studies, and related marketing materials; (c) serve as a reference to Medius’s existing and potential clients; (d) provide video logs, testimonials, e-mailers, banners, interviews to the news media and provide quotes for press releases; (e) make presentations at conferences; and/or (f) use the Practitioner’s name and/or logo, brand images, tag lines etc., within product literature, e-mailers, press releases, social media and other advertising, marketing and promotional materials.

6.TERMINATION

6.1Medius reserves the right to suspend or terminate a User’s access to the  website or app and the Services with or without notice and to exercise any other remedy available under law, in cases where,

Such User breaches any terms and conditions of the Agreement;
A third party reports violation of any of its right as a result of your use of the Services;
Medius is unable to verify or authenticate any information provide to Medius by a User;
Medius has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or
Medius believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for Medius or are contrary to the interests of the  website or app.

6.2Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the  website or app under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material kept on the  website or app by such User. The User shall ensure that he/she/it has continuous backup of any medical services the User has rendered in order to comply with the User’s record keeping process and practices.

7.LIMITATION OF LIABILITY

In no event, including but not limited to negligence, shall Medius, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the  website or app or the content, materials and functions related thereto, the Services, User’s provision of information via the  website or app, lost business or lost End-Users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:

provision of or failure to provide all or any service by Practitioners to End- Users contacted or managed through the  website or app;
any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the  website or app;
any unauthorized access to or alteration of your transmissions or data; or
any other matter relating to the  website or app or the Service.

In no event shall the total aggregate liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Agreement or a User’s use of the  website or app or the Services exceed, in the aggregate Rs. 1000/- (Rupees One Thousand Only).

8.RETENTION AND REMOVAL

Medius may retain such information collected from Users from its  website or app or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.

9.APPLICABLE LAW AND DISPUTE SETTLEMENT

9.1You agree that this Agreement and any contractual obligation between Medius and User will be governed by the laws of India.

9.2Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the  website or app or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by Medius. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bangalore. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.

9.3Subject to the above Clause 9.2, the courts at Bengaluru shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the  website or app or the Services or the information to which it gives access.

10.CONTACT INFORMATION GRIEVANCE OFFICER

10.1If a User has any questions concerning Medius, the  website or app, this Agreement, the Services, or anything related to any of the foregoing, Medius customer support can be reached at the following email address: support@Medius.in or via the contact information available from the following hyperlink: www.Medius.in/contact.

10.2In accordance with the Information Technology Act, 2000, and the rules made there under, if you have any grievance with respect to the  website or app or the service, including any discrepancies and grievances with respect to processing of information, you can contact our Grievance Officer at:

Name:Abhishek kumar singh
Medius Technologies Pvt Ltd
Santi Sahay apartment , babu Bajar
Arrah -802301.
Phone: 9934776242
Email: support@Medius.in

In the event you suffer as a result of access or usage of our  website or app by any person in violation of Rule 3 of the IG Rules, please address your grievance to the above person.

11.SEVERABILITY

If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.

12.WAIVER

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by Medius. Any consent by Medius to, or a waiver by Medius of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

  1. Medius HEALTH PLAN – USER TERMS AND CONDITIONS

For the purposes of the following terms and conditions (“Medius Health Plan Terms”), the service provided to You (as defined below) is facilitation of consultation and other benefits, as detailed hereinafter, with the Practitioners (healthcare providers including all its doctors, agents, employees) registered pharmacies which facilitate the medicine orders (“Registered Pharmacies”) and diagnostic centres which conduct diagnostic tests (“Diagnostic Centres”), and other benefits the Medius may offer in future, as a part of the subscription to the Medius Health Plan (“Health Plan Service” / “Plan”). Medius operates and facilitates the Health Plan Service provided through the  website or app.

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